Terms & Conditions
Payment: We accept payment by Paypal, debit/ credit cards such as Visa, MasterCard, Laser & Maestro and our gift vouchers.
Order Dispatch: All orders are dispatch on the same day Monday to Friday. You need to allow 3 working days for delivery.
Shipping Cost: Delivery is FREE of charge for all orders.
Out of Stock Items: We apologise for the inconvenience this may cause. If your item is out of stock, please send us an email with your telephone number so we can contact you when the product will be back in stock.
Returns: In the unlikely event of anything arriving damaged, please notify us at SKINCARE PRO in writing or via email within 7 days (firstname.lastname@example.org). We offer a 14 day return policy, the 14 days starting from the day on which you receive your order. We will accept returned product provided that it has not been opened or any security seals broken. A restocking fee of 15% of the item's value is payable for all items returned unless the item is faulty or damaged in which case no restocking fee is payable. Please use the original packaging when returning any item and enclose a copy of email sent to us. When returning an item please use recorded delivery, we can not process refunds or replacements for items we never receive. If you wish to return anything we must receive it within 7 days of our return authorisation being issued. Upon satisfactory receipt we will refund your credit or debit card the relevant amount less shipping and any restocking fee.